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Privacy Policy

Last updated: June 24, 2024

Introduction

KRUCIAL RAPID RESPONSE, INC. (“we”, “us”, “our”) operates the website located at www.krucialrr.org (the “Website”) and uses third-party vendors to operate other related websites and applications. This Privacy Policy explains how we collect, use, share, and protect information about the users (“you”) of our Website and our third-party operated websites and applications.

Collection and Use of Information

Personal Information: We collect personal information that you voluntarily provide to us when you use our Website/Applications, including when you register an account, make a purchase, sign up for a newsletter, or contact us for customer service purposes. The types of personal information that we collect may include your name, email address, postal address, phone number, and payment information.

Non-Personal Information: We automatically collect non-personal information about you when you visit our Website/Applications, including your IP address, browser type, the pages you view, and the time and duration of your visit.

We use your personal information to provide the services that you request, communicate with you, improve our services, and comply with legal requirements. We use your non-personal information to analyze our Website/Applications usage and enhance the user experience.

Sharing of Information

We do not sell your personal information. We may share your personal information with third-party service providers that perform services on our behalf, such as payment processors and email marketing companies. These third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

We may also share your personal information when required to do so by law, such as in response to a subpoena or court order, or to protect our rights and the rights of our users.

All the above excludes text messaging originator opt-in data; this information will not be shared with any third parties.

Cookies

Our Website/Applications use cookies to collect information about how you use our Website/Applications and to provide features to you, such as remembering your login information. You can disable cookies in your browser settings, but some parts of our Website/Applications may not function properly without cookies.

Security

At KRUCIAL RAPID RESPONSE, INC., we prioritize the security of your personal information and employ various organizational and technical measures to protect it from unauthorized access, use, or disclosure. These safeguards include the use of encryption technologies, secure servers, firewalls, and regular audits of our security and privacy practices.

However, it’s important to acknowledge that no method of transmission over the internet, or electronic storage, is entirely secure or “hacker-proof”. As such, while we strive to shield your personal information to the best of our abilities, we cannot absolutely guarantee its complete security. The potential for your personal information to be disclosed, misused, or lost due to accident or unauthorized actions of others exists. Therefore, we recommend that you remain vigilant in protecting your own personal information and use secure networks whenever interacting with our services online.

For any concerns or questions regarding our data security practices, please feel free to contact us at HR@krucialrr.org.

Children's Privacy

Our Website/Applications are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we discover that a child under 18 has provided us with personal information, we will promptly delete such information from our systems.

Information We Collect

The following table provides more detail about the types of information that we collect. Please note that the information described in this table may be subject to change as our services evolve. We recommend that you check this Privacy Policy regularly for any updates.

 

Type of Information

Description

Business Purpose Disclosure

Account Information

When you register an account on our Website/Applications, we collect your name, email address, password, and other information necessary to manage your account.

Account creation and maintenance, provision of services, user support

Contact Information

If you contact us for customer service or other inquiries, we collect your name, email address, and any other information that you choose to provide.

User support, service improvement, marketing communication

Newsletter Information

If you sign up for a newsletter, we collect your email address and other information.

Communication, marketing

Identification Information

In certain circumstances, we may need to collect information from your government-issued ID (e.g., driver’s license or passport) for identity verification, security purposes, or as required by applicable law. This may include details such as your name, address, date of birth, photograph, and ID number.

Identity verification, compliance with legal requirements, to assess eligibility for position opportunities and communicate with you about your application.

Financial Information

We may collect your financial information such as bank account number, credit card number, debit card number, and other related information when necessary for payment processing when you use our services or products. This information is securely stored and used strictly for completing the transactions you request.

Transaction processing

Commercial Information

We may collect information about the products or services you have purchased, acquired, or shown interest in, or your purchasing or consuming patterns.

Product and service customization, marketing, user support, service improvement

Internet Activity Information

We may collect information about your online activities, including your browsing history, search history, and information about your interactions with websites, applications, or advertisements.

Website analytics, user experience enhancement, targeted advertising

Health Related Information

In certain situations, we may collect health-related information, for example when you use services or products that require such data for optimal performance and safety. This information is handled with the utmost care, adhering to all applicable laws and regulations concerning health data privacy.

Provision of services or products that require such information, ensuring safety

Protected Classification Characteristics

We may collect certain information related to protected classification characteristics such as your age, gender, race, ethnicity, or physical or mental disability, as allowed by law and where relevant to the services or products we provide. This information helps us to understand our user base and to ensure equal access and non-discriminatory service provision.

Understanding our user base, ensuring equal access to services, compliance with legal requirements.

Automated Information

When you visit our Website/Applications, we automatically collect information about your device and your usage of our Website/Applications, including your IP address, browser type, the pages you view, and the time and duration of your visit.

Website analytics, user experience enhancement

Cookies

Our Website/Applications uses cookies to collect information about your usage of our Website/Applications and to provide features to you, such as remembering your login information.

Website functionality, user experience enhancement, website analytics

 

California Privacy Rights (CPRA)

In accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), residents of California are granted specific rights regarding their personal information. This section of our Privacy Policy applies solely to all visitors, users, and others who reside in the State of California.

Right to Know and Access: You have the right to request that KRUCIAL RAPID RESPONSE, INC. disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

 

Right to Delete: You have the right to request that KRUCIAL RAPID RESPONSE, INC. delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the California Consumer Privacy Act (CCPA).

Right to Opt-Out: You have the right to direct us not to sell your personal information. We do not sell your personal information.

To exercise the rights described above, please submit a verifiable consumer request to us by contacting us at:

KRUCIAL RAPID RESPONSE, INC.

10000 Marshall Drive, Suite L3

Lenexa, KS  66215

(888) 222-6359

Email: hr@krucialrr.org

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

Changes to This Policy

We may modify this Privacy Policy at any time, so please review it frequently. Changes to this Privacy Policy will be posted on our Website/Applications. If we make material changes to this policy, we will notify you here, by email, or by a notice on our home page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

KRUCIAL RAPID RESPONSE, INC.

10000 Marshall Drive, Suite L3

Lenexa, KS  66215

(888) 222-6359

Email: hr@krucialrr.org

Your use of our Website/Applications constitutes your consent to this Privacy Policy.

© 2024 KRUCIAL RAPID RESPONSE, INC. All rights reserved.